I’m happy to see Nordstrom is trying out a new store model. They will open a L.A. based store which will focus on personal styling and online shopping only! Clothes won’t be on display, instead customers will buy items online, try them on in-person with help of a stylist. No need to package them up as Nordstrom will do that for you.
I hoping this takes off as I’ve seen the Nordstrom Seattle move towards this model. It provides access to more clothes online but without the hassle of packaging up and mailing back returns. Nordstrom will also have refreshments and pleasant decor to make the experience even better – count me in!